"One of the greatest moments in anybody's developing experience is when he
no longer tries to hide from himself but determines to get acquainted with
himself as he really is".

Norman Vincent Peale









 

Self Assessment - Are you an active listener?

These self-assessments have been designed to have you stop and think. Its an opportunity to explore other options as the questions trigger alternative strategies and actions. Often I have found that if you have available a tool for quiet reflection the answer to your problem will become apparent.

Respond to the following questions with a tick in the Yes or No Columns

 

Yes

No

1. Are you able to let others finish what they say without interrupting?

 

 

2. Do you ask questions if what’s being said is unclear?

 

 

3. Do you pay attention to what’s been said and maintain eye contact?

 

 

4. Do you keep an open mind to what’s been said?

 

 

5. Do you pay attention to non verbal communication?

 

 

6. Do you paraphrase back what you heard, to ensure you have understood the speaker?

 

 

7. Do you consider the implications of what is being said and confirm your understanding with the speaker?

 

 

8. Do you attempt to get to the feelings that lay behind the words?

 

 

9. Are you easily able to express emotions to others?

 

 

If you had difficulty answering Yes for most of these questions then you may have active listening problems. In any case you ought to discuss your responses with someone else in your organisation to check your perceptions.

Note: I have based these questions on my own experiences as a consultant, coach and researcher. The questions and the responses have not been validated. Use the responses as a guideline to improve your listening.

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