“Henrys work started off on the challenging path of re-engineering our practice”.

Ian Dodgshun
Partner









 

Case Studies

Accounting Practice - Partnership

Some background:

  • Two partner practice
  • 15 staff
  • One partner more of a leader. Practice very dependant on this one partner to grow.

The issue:

  • Enpowering two senior managers to become business leaders and not just the “doers”
  • Growing the practice beyond the abilities and capability of the one partner

Process:

  • Review and re engineer client service offering using Performance Package process
  • Both partners and senior staff involved
  • Dealt with challenges and resistance as they came up
  • When client service offering had been re-engineered then inducted all staff to have it integrated into the culture.

The results:

  • Ownership of what the practice delivers
  • Belief in the value that the practice delivers
  • Senior managers start selling services (a first!)
  • Fees increase beyond the capacity of the partners. True succession starting to happen.

The learning's:

  • When staff start believing rather than just belonging then you get a real change in the business
  • It all starts with the senior managers willing to do something different and being willing to let go
  • Courage goes a long way to business success.

What they say:

“Henrys work started off on the challenging path of re-engineering our practice”.

Ian Dodgshun
Partner